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Quality!In today’s multitasking culture, while many settle for “good enough”, I pursue excellence. Definition of “Mediocre”: Note: This Quality Philosophy stems from David Logsted‘s business philosophy
Our Culture Threatens QualityYears ago, pride in workmanship was a common virtue and a man’s word was his bond. In today’s fast-paced multitasking culture, and especially in economically trying times, we are all pushed to deliver more with less.
Like the captain of a storm-tossed ship foundering at sea, the pounding waves of stress can cause the unmindful person to throw valuable cargo overboard – abandoning the important to settle for what seems manageable. The pressure can tempt the audio visual systems contractor to adopt a survival mindset.
We’re all susceptible to the survival mindset, so we must be on guard. Let’s look for a moment at how the survival mindset can impact an audio visual project. The pressure will trickle downhill after the project is won. The system may be designed hastily, without the detailed documentation needed for installation. Rushed, the installation team copes by adopting a “do only what is necessary” approach in order to finish the job and meet aggressive schedules. The survival mindset is infectious and can become a project or company culture if unchecked. Once it takes hold, details are missed, corners are cut, and the final product can be mediocre, unreliable, and beset with problems. Quality is a causualty of the survival mindset. The Downside of MultitaskingA Stanford University study showed that heavy multitaskers consistently performed poorly in cognitive tests, reflecting an inability to concentrate and high distractibility, compared to those who preferred to complete one task at a time. Many believe the multitasker has superb mind control. On the contrary, the multitasker is easily distracted and a “sucker for irrelevancy,” according to the Stanford Study. Sound familiar? This describes many in our culture. Indeed, these days it is common to see tasks skipped or left incomplete, details fall through the cracks, and/or inaccuracies in the details. Mediocrity has become an all too common product of our fast-paced multitasking culture.
The Cultural Acceptance of Mediocrity Is Unacceptable! Sadly, many people settle for mediocrity in their work as a means of coping in our culture. This occurs even within some of the best audio visual systems contracting firms. But the maintenance and operation of mediocre systems is very difficult and can be expensive. Even more, mediocre audio visual systems can be dangerous! This is especially true with high-consequence audio visual systems, such as those found in the medical, scientific, exploration or financial industries (our specialty).
The solutionProject oversight by an AV-specialized Project Manager and Owner Representative!~ ~ expert guidance for a smooth-sailing project journey ~ ~
Any job worth doing, is worth doing right. Here’s a technician who’s come to realize the value of a quality approach (and it’s not that difficult):
A driving force behind the formation of Compass AudioVisual, LLC is to provide a technical resource to defend against mediocrity. As an owner representative and project manager, David Logsted will manage the project details and apply systematic quality assurance processes to help ensure your audio visual project is done right. Usually, the competent systems integrator is willing to adopt a higher quality standard for systems installation, providing the necessary performance requirements are spelled out in the contract. David Logsted is your ready resource to define the systems design and necessary quality standards, record them in a systems specification document to be incorporated into the contract, then oversee the system design and installation to assure quality throughout. Quality and system reliability are achievable, with the help of Compass AudioVisual, LLC!
What I Believe:A statement of business philosophy from David Logsted (Principal): At all levels, I strive to conduct business:
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